Johnson Diversey Case Study

In mid 2004 Johnson Diversey USA launched the initiative that is now called PAVE (Process and Value Excellence), and at the same time we were growing our factory production requirements by 26% over 2003, mostly in 5L bottles. This production increase meant we started to run into capacity problems, which has resulted in stock outs and loss of efficiencies. In order to overcome these issues we looked into what PAVE could offer and found it to be an adaptation of what is commonly known as LEAN or TPM. This is a way of looking at how we do things that grew from the Toyota car manufacturing process. Basically it is the process of eliminating waste from what we are doing, with ‘waste’ being anything that does not add value.

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