The Dubbo Network is also going great guns. The TOC taught and facilitated to Neil at Dubbo Welding has resulted in a reduction in lead time from 3 weeks to 3 days, and a huge increase in sales. Similarly Lean for Dubbo Country Kitchens. Lead time reduction of quotes from 3 weeks to 3 days has resulted in increase in sales hit rate from 5% to 50%, ( a good Lean Office case study for me ) and the reduction in lead time and waste on the shop floor, has given more capacity to produce the additional sales. ( 5S, Layout, Teams, Kaizen, Line Balancing, Takt Time, Kanban replenishment for Raw Materials ) They are now progressing to single piece flow. This experience, plus that gained from Dubbo Welding, Orange Precision, Atlex, Jeff Hort Engineering and others, has given me useful and unique expertise in the application of Lean and TOC to Jobbing Shop and Make-To-Order environments.

Sarah Quinton


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